View Booking

1. Overview

The Bookings Page is where Users manage all confirmed, pending, and cancelled bookings. It acts as a dashboard that gives quick visibility into booking statuses, payment confirmations, and follow-up actions such as cancellations or receipt downloads.

---

2. Navigation Flow

Users access the Bookings Page by clicking the “Bookings” button in the Header Navigation. Once a Booking Request is accepted, it is moved from the Inbox and appears here.

When User clicks on a booking in the Bookings page, they are directed to the Booking Details page, which is a continuation from the Booking Request Detail page.

---

3. Booking Statuses

Here are the booking statuses that are currently implemented in the current marketplace:

• Confirmed: The Seller has confirmed the User’s (now called “Guest”) booking request. The booking is now active and locked in.
• Cancelled: The Guest or Platform has cancelled a confirmed booking. If a refund applies, it is processed according to the cancellation policy.
• Completed: The Booking has been marked as completed by the Guest.
• Reviewed: The Guest has left a review for the completed booking.

Booking Detail Page (Booking Confirmed)

Booking Declined by Seller

Receipt Detail Page

Booking Status

---

4. Payment Statuses

The payment status for the booking is shown as a badge in the Booking Detail Card. The following are the statuses that are implemented in the current marketplace:

• Not Paid: The card has not been charged, because the booking has not been confirmed by the Seller.
• Paid: Payment was successful and confirmed.
• Failed: Payment attempt failed; retry or update payment method is needed.

---

5. User Actions

• Cancel a confirmed booking (if allowed by policy)
• Download receipts
• Leave a review after completion