Booking Request Detail
1. Overview
The Booking Request Detail page displays a submitted booking that is awaiting confirmation by the Seller. It serves as both a messaging interface and a booking tracker, allowing Users to follow up on the request or withdraw it if needed.
This page maintains continuity with the conversation initiated prior to booking ("Inquiry" status).
2. Visual Reference
Booking Request Detail Page
Booking Detail Card
Booking Step
3. User Experience
Entry Points
- After completing a Request to Book, the User is redirected here.
- The User can also revisit the request via the Inbox page under "Offer" status.
Conversation Thread
- Displays a full history of communication between the User and Seller for this inquiry/booking request.
- Includes a system-generated message confirming that a booking request was submitted.
A system-generated message is added into the conversation thread after either User or Seller performs an action e.g., Request to Book, Withdraw booking request, Confirm booking, Cancel booking etc.
- Users can continue to send messages while the request is pending.
Withdraw Booking Request
- The User may withdraw the request at any time before confirmation by clicking the "Withdraw Booking" button.
- The withdrawal action updates the heading and description of the Booking Detail page for both User and Seller.
We have not implemented notification service for the current marketplace.
Booking Details Card (Right Panel)
The right-hand panel shows the Booking Details Card. The details displayed are as follows:
- Listing title, photo, and location
- Date and time of the requested event
- Booking status and payment status
- Price breakdown and cancellation policy